Inserting Codes into Dongle.

When you first receive your software or after you updgrade or purchase extra features your dongle codes will need to be updated.

In the first instance, that is, when you purchase you are supplied with temporary codes as a security measure. In the event that the software does not actually reach you the software is worthless to anyone else.

You will notice 14 days before your codes are about to expire, when you open your software, you will receive a warning similar to this one.

As you can see I have left it till the last day before installing my codes

You should receive an email from your distributor, usually within the last couple of days before the codes are due to timeout.
If it is Friday afternoon and codes are  due to timeout on Saturday or Sunday make sure you call and remind your distributor early 

In the email you will receive two .txt attachments one called Automatic.txt and the other called Manual.txt, these are the new codes and will be used to update your dongle.

By far and away the easiest method to install the codes is via the Import Codes method where you import the automatic.txt file.

The following video demonstrates both methods.

Make sure the Current Identity code matches the 'Old Code'quoted in the email before you begin.

If it does not then call your distributor or Wilcom support.

To find this screen in your software go to Special>Security in your top menu bar.
To update via the Automatic method click Import Codes and navigate to the Automatic.txt file which you should have saved to yoru desktop (or other directory of your choice)

To install codes manually use the Set Options button then type or copy and paste codes from the manual.txt file two at a time until the process is complete.

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