If you are experiencing strange problems with your software, for example crashing or freezing without warning or error message, it may be due to a hardware issue.

If you are getting an Access Violation Error View this article

Wilcom have a great support system and will do all they can to help. When reporting the problem it is most helpful if you can describe exactly what you were doing when the problem occurred.

e.g. Zooming in or redrawing etc.

It is also helpful to supply the system  information to them.

To do this got ot Accessories>System Tools>System Information.  Save this file and send to This e-mail address is being protected from spambots. You need JavaScript enabled to view it with the description of your problem

Watch the following video